NHS App Messaging Service

Posted on January 22nd, 2026

We use the NHS App Messaging Service provided by NHS England to send you messages relating to your health and care. You need to be an NHS App user to receive these messages.

To make sure you get a notification when you have received a new message in your inbox. Your notification settings need to be turned on in your phone.

To do this, go to your account and select Settings.

• Then select Manage Notifications.
• Select Go to Device Settings.
• Select Allow notifications.

Once you’ve enabled notifications on your device, you need to reopen the NHS app.

Doing this confirms that you have registered to receive notifications. For more information, go to nhs.uk/nhs app. Click the link below for NHS APP walk-through videos

NHS App walk-through videos – NHS England Digital

Messaging in the NHS App – NHS App help and support – NHS

Further information about the service can be found in the privacy notice for the NHS App managed by NHS England.