Contact the practice
The Villa Medical Centre
1-2 Roman Road
Prenton
Wirral
CH43 3DB
Telephone: 0151 608 4702
Out of Hours: 111
Email: wiccg.thevillamedicalcentre@nhs.net
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 7:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 7:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Physical accessibility
- Braille translation service
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step-free access
- Wheelchair access
Parking
- Car Parking
- Cycle parking
- Disabled parking
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please complete print the attached Complaints Comments Leaflet and forward to the Practice Manager or alternatively contact the Practice Manager and she will deal with your concerns appropriately WICCG.TheVillaMedicalCentre@nhs.net
Please see the attached Patients Charter. Further written information is available on the complaints procedure from reception.
