Welcome to The Villa Medical Centre

We would like to the welcome you to the Villa Medical Centre’s website. With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as opening hours and how to register. We hope you enjoy having a look around the site and familiarizing yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

WE HAVE CHANGED THE WAY YOU CAN CONSULT AND COMMUNICATE WITH US

We thank all our patients for working with the Practice whilst we are going through this period of unprecedented change.  We continue to provide care for the community in line with government national and local guidance while continuing to respond to the healthcare needs of our patients.

To respond to the new demands and pressures due to the pandemic, we have increased the way you can contact the practice by introducing e-Consult. Using digital platforms like e-Consult, will hopefully reduce long waiting times for help with your healthcare issues. We ask that whenever possible if you need to seek healthcare advice, you do this via our digital platform e-Consult, our telephone lines are extremely busy. Our goal is to increase efficiency, convenience and continuity when interacting with our services and consultation with our GP’s. Please note you should only seek advice from our services during our opening hours. During evenings, weekends and bank holidays, you should always contact NHS 111, do not wait for us to re-open.

Change online consultation 13th February

Decommissioning E consult from 10th February- GO LIVE WITH PATCH ON 13th February

As a patient at the Villa Medical Centre, we’d like to let you know about an exciting new way to contact us.  Our patients need an easy way to contact their GP for appointments, to request repeat prescriptions, and to access other services by using a computer or smartphones from comfort of their homes.

How to access the new online consultation system – PATCHS

1. You need to register for the new online consultation (which goes by the name PATCHS) via the Villa website. You’ll be asked to enter your email address and set a password. To do this click on this link: The Villa Medical Centre (villamedicalcentrewirral.nhs.uk)
2. Once you have registered, you can access the system by clicking the link on our website or opening the PATCHS app on your smartphone/ Computer. Login by entering your registered email address and password.
3. Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
4. Your answers are sent to your GP who will respond as quickly as possible. Initial responses may be via an online message or phone, with face-to-face or video consultation appointments scheduled if necessary.

The new online consultation system (PATCHS) will let you contact your GP and by answering few simple questions get you help with health advice, fit notes, medications and more.

To use PATCHS, please follow the link below.  https://patchs.ai/practice/thevillamedicalcentre

For further information and how to register please click here 

ELECTRONIC PRESCRIPTIONS -EPS4 We have updated to Electronic Prescription Service (EPS) which will mean that almost all of our prescriptions will be processed electronically. Read more about EPS on the NHS website.

The Villa Medical Centre is a Veteran Friendly accredited Practice

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