Welcome to The Villa Medical Centre

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as  opening hours and  how to register  you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant web pages.

We hope you enjoy having a look around the site and familiarizing yourself with some of the online features such as ordering a repeat prescription . Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

ELECTRONIC PRESCRIPTIONS -EPS4

We have updated to Electronic Prescription Service (EPS) which will mean that almost all of our prescriptions will be processed electronically. Read more about EPS on the NHS website.

WE ARE CHANGING OUR GP APPOINTMENT SYSTEM

We thank all our patients for working with the Practice whilst we are going through this period of unprecedented change.  We continue to provide care for the community in line with government national and local guidance while continuing to respond to the healthcare needs of our patients.

Using digital platforms like e-Consult on our website we want to greatly reduce long waiting times for answers you need now.  Every request to see or speak with a GP MUST be requested via our digital platform e-Consult. The Practice will aim to respond to your e-Consult within two working days as a maximum. Our goal is to increase efficiency convenience and continuity when interacting with our services and consultation with our GP’s. If you submit an eConsult over the weekend, please note it will not be processed until the surgery re-opens on Monday with a response time of within two working days from then at the latest (Wednesday 6pm).

We hope you have a pleasant festive period and support the national strategy of hands face space.

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