The Villa Medical Centre

1-2 Roman Road, Prenton, Wirral, CH43 3DB

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Welcome to The Villa Medical Centre

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as  opening hours and  how to register  you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant web pages.

We hope you enjoy having a look around the site and familiarizing yourself with some of the online features such as ordering a repeat prescription . Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all of our prescriptions will be processed electronically from 13TH July 2020

You have ​the following choices for how this works:

  1. You can choose (nominate) a pharmacy to dispense all of your prescriptions. When you get a prescription, it will be sent electronically to the pharmacy you have chosen.
  2. If we don’t have your nominated pharmacy details, we will automatically send it to the nearest pharmacy to your home address.
  3. You can decide each time you are issued a prescription where you would like it to be dispensed. When you are issued a prescription, it will be sent to the secure NHS Database. You can then collect your prescription from any pharmacy by identifying yourself with your NHS Number.

Read more about EPS on the NHS website.



Our goal is to increase efficiency, convenience and continuity when interacting with our services and consulting with our GPs.

Using digital platforms, like eConsult and our website, we want to greatly reduce long waiting times for answers you need now. From 22ND June 2020 we are not offering future appointments with a GP. Every request to see or speak to a GP  will need be requested via our digital platform  eConsult.

The Practice will aim to respond to your eConsult within two working days as a maximum. If you submit an eConsult over the weekend, please note it will not be processed until the surgery re-opens on Monday with a response time of within two working days from then at the latest (Wednesday 6pm).

Emergencies Outside of Surgery Hours: Please call 111 if you require urgent medical attention. IF YOU A HAVE LIFE THREATENING MEDICAL EMERGENCY CALL 999

Latest News

Advice For Patients To Reduce COVID-19 infections

Posted on November 27th, 2020

Advice for Patients To Reduce COVID-19 infections Coronavirus is most infectious before people start to have any symptoms. This means that […]

Security update to all Patient Access users

Posted on November 6th, 2020

Security Update Notification for Patient Access Email from Patient Access to All users  regarding the important security update : Hi […]

New GP Partner

Posted on November 5th, 2020

NEW GP PARTNER We are pleased to inform you that Dr Sophie Bennet, who was working with us as a […]

Letter to Wirral Residents from Wirral CCG

Posted on November 3rd, 2020

 Wirral Health and Care Commissioning   23 October 2020   Dear Wirral Resident, There has been a lot of media […]

New Restrictions in England -5th November

Posted on November 2nd, 2020

National Restrictions in England from 5th November 5th November – National restrictions apply to England Until 5 November, follow the local […]

Opening Times

  • Monday
    08:30 until 12:30
    13:30 until 18:30
  • Tuesday
    07:30 until 12:30
    13:30 until 19:30
  • Wednesday
    08:30 until 12:30
    13:30 until 18:30
  • Thursday
    08:30 until 12:30
    13:30 until 18:30
  • Friday
    07:30 until 12:30
    13:30 until 18:30
  • Saturday
    Please call NHS 111 if you require an out of hours GP appointment over the weekend
  • Sunday
    Please call 111 if you require an out of hours GP appointment over the weekend