1-2 Roman Road, Prenton, Wirral, CH43 3DB
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Please wear a face covering if you visit your GP practice Connecting Health Communities for Older People in Wirral Register with us Online Free tablets (smart devices) available for carers to help with caring role THE DEATH OF HER MAJESTY QUEEN ELIZABETH II Know your Numbers Need health advice this August bank holiday? Carer Support Groups in Wirral for unpaid carers Flu Vaccine 2022-23 COVID-19 Vaccination for Pregnant and Immunosuppressed ‘Help Us, Help You’ Lung Cancer Campaign
We would like to the welcome you to the Villa Medical Centre’s website. With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register. We hope you enjoy having a look around the site and familiarizing yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
WE HAVE CHANGED THE WAY YOU CAN CONSULT AND COMMUNICATE WITH US
We thank all our patients for working with the Practice whilst we are going through this period of unprecedented change. We continue to provide care for the community in line with government national and local guidance while continuing to respond to the healthcare needs of our patients.
To respond to the new demands and pressures due to pandemic, we HAVE increased the way you can contact the practice by introducing e-Consult. Using digital platforms like e-Consult, will hopefully greatly reduce long waiting times for help with your healthcare issues. We ask that whenever possible, if you need to seek healthcare advice, you do this via our digital platform e-Consult, our telephone lines are extremely busy. Our goal is to increase efficiency, convenience and continuity when interacting with our services and consultation with our GP’s. Please note you should only seek advice from our services during our opening hours. During evenings, weekends and bank holidays, you should always contact NHS 111, do not wait for us to re-open.
You will now be able to submit Online Consultations during our core working hours between 08:00 – 18:30 Monday to Friday.
ELECTRONIC PRESCRIPTIONS -EPS4 We have updated to Electronic Prescription Service (EPS) which will mean that almost all of our prescriptions will be processed electronically. Read more about EPS on the NHS website.
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