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Patient Satisfaction Survey
The Villa Medical Centre is carrying out a survey to find out what patients think about the care they have received when they contacted us. We plan to use this feedback to improve patients’ experiences and highlight areas where we perform well and to identify the areas where improvements may be needed.
Patients who have seen by GPs or a nurse for the weeks commencing 6th March 2023 to 17th March 2023 may receive a link on your mobile asking to follow the link to complete the questionnaire. You will be asked about various aspects of your journey; please insert the name of the clinician you have seen. Completing questionnaire shouldn’t take more than 4 minutes to complete.
Obtaining feedback from patients and taking account of their views is really important for bringing about improvements in the quality of care you receive.
Responses are confidential, and the results of the survey will be presented in a form that does not allow any individual’s answers to be identified. The results will be published on our website.