Practice Charter

Please click the link below to view our Practice Charter, which outlines what you can expect from us—and what we kindly ask of you—as we work together to deliver safe, effective, and compassionate care

You and Your Practice Patients-Charter-Villa-Medical-Centre

 

HS England – You and your general practice (YYGP)

You and your general practice (YYGP) have been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patients to provide feedback or raise concerns with their GP Practice, Healthwatch or the Integrated Care Board (ICB).  The YYGP document published by NHS England can be found below, along with a link to the ICB website.

• NHS England You and your GP (YYGP) – English
• NHS England You and your GP – various languages
• NHS Cheshire and Merseyside Integrated Care Board (ICB)
• NHS Cheshire and Merseyside – You and Your GP Charter