Complaints & Comments

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete print the attached Complaints & Comments Form (it is not possible to complete it online) and forward to the Practice Manager or alternatively contact the Practice Manager and she will deal with your concerns appropriately.

Please see the attached Practice Charter. Further written information is available on the complaints procedure from reception.