1-2 Roman Road, Prenton, Wirral, CH43 3DB
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Please wear a face covering if you visit your GP practice Over 40? You need to know your blood Pressure Ordering repeat prescriptions in the NHS App Wellbeing Walk (Walking Group) New Service: Coil or Implant Fittings and Remova Protected Learning Time 18th May May Bank Holiday Friends and Family Test (FFT) Learning Disability Health Check Audit –Award Staff Training and GP Protected Learning Time National No Smoking Day 8th March
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please complete print the attached Complaints Comments Leaflet and forward to the Practice Manager or alternatively contact the Practice Manager and she will deal with your concerns appropriately WICCG.TheVillaMedicalCentre@nhs.net
Please see the attached Patients Charter. Further written information is available on the complaints procedure from reception.