1-2 Roman Road, Prenton, Wirral, CH43 3DB
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Your medical record is a life-long history of your consultations, illnesses, health tests, prescriptions, and other treatments. This information is important for your care and is also a record of your relationship with health care staff, doctors, nurses and others, over the years. This relationship is based on mutual trust and confidence and we continue to do everything possible to protect that trust. The NHS asks for information about you and this page will help explain what information is collected and the reasons why it is needed.
Coronavirus Update – Due to the Coronavirus (COVID-19) outbreak NHS Digital will and have been planning and researching using shared patient information. Please click on the following link to see how your medical data is being used during this pandemic.NHS Digital COVID-19 Shared Data
What information do we collect about you?
The information we collect from you helps ensure that you receive the best possible care from us. It is important that the details you provide are accurate and you let us know of any changes, for example, if you change your address. Information may be written down (manual records), or held on computer (electronic records). The information we hold will include:
How do we use the information?
Your records are used to guide and administer the care you receive and this will ensure that:
Who has access to the information?
Doctors, nurses, dentists, pharmacists and other healthcare professionals need access to your records. However, this is on a strict need-to-know basis and only includes those directly involved in your care. Secretaries, receptionists, and other clerical staff will need limited access in order to carry out administrative tasks such as typing letters and booking appointments. All staff employed by the NHS organisations have a legal duty to keep information about you confidential and secure. Wirral NHS staff work to a Code of Conduct for handling personal information.
What else do we do with the information?
Your information may also be used for one of the purposes listed below. This would normally be anonymised so that your name, address and anything else which could identify you are not visible.
The NHS is also required to have processes in place to manage patient information (e.g. keeping and updating records) and your medical information will be included within these processes.
The NHS is required by law to report certain information to the relevant authorities. Examples of this are:
Please see our Patient Privacy Notices. Leaflets are available at reception.
Please see information on how to access your medical records.