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We’re pleased to announce that we will be going live on 13th February 2023, to a new online consultation tool called PATCHS. The ICB have selected PATCHS for Wirral wide Practices to replace of our previous online consultation service to improve the experience for our patients. PATCHS was chosen after feedback from patients who use eConsult as a tool to contact their GP surgery.
The new online consultation service offers a secure, simple, and flexible way for patients and carers to contact their GP practice – it will not replace face to face appointments, it is simply a signposting tool, to ensure our phone lines are kept as accessible as possible for our most vulnerable and poorly patients. This should not be used for life threatening emergencies when you should contact 999 or visit A&E.
By registering you will have easy access to a range of services from your computer or smartphone, including:
How to use PATCHS
YOU MUST REGISTER FOR PATCHS IN PLENTY OF TIME TO USE IT – ECONSULT WILL BE PHASED OUT AND YOU WILL SHORTLY BE UNABLE TO USE IT TO ACCESS OUR SERVICES.
NON-REGISTRATION MAY RESULT IN A DELAY IN YOU RECEIVING THE SERVICE YOU REQUIRE.
For more information on PATCHS you can visit their website.